Information Technology: Computer Support Specialist (Customer Service/Call Center/Teleservice Operations)

Location(s): Southeast Campus

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CSSC.T002.UG
Level 1 Certificate

STEM Pathway
Learn more about Computer Support Specialist

Program Student Learning Outcomes

This certificate is ineligible for Federal Financial Aid, including Federal Pell Grants. Please visit Student Financial Aid Services for other financial aid options.

Program Requirements

First Year

Fall Term

Meet with your Career Advisor
CPMT 1403 - Introduction to Computer Technology
ITNW 1408 - Implementing and Supporting Client Operating Systems

Spring Term

Meet with your Career Advisor
ITNW 1309 - Fundamentals of Cloud Computing
ITSC 2346 - Computer Center Management
ITSC 2439 - Personal Computer Help Desk Support (Capstone) *
Apply for Graduation

Total Certificate Hours: 18

* Capstone must be taken in the last term.